---
title: Troubleshooting connections with Google/Microsoft
description: Troubleshooting connections with Google/Microsoft
---

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1. [User's guide](https://help.spirinc.com/en?hsLang=en)
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3. [Calendars](https://help.spirinc.com/en/troubleshooting?hsLang=en#calendars)

# Troubleshooting connections with Google/Microsoft

Spir connects to Google/Microsoft accounts for new registrations and calendar connections.

Spir may be restricted depending on your Google or Microsoft account settings. Follow the instructions below to change the settings appropriately.

 

### Cookie settings on Google Chrome

Open the Chrome settings page (chrome://settings/privacy) and select “Cookie and other site data” under the “Privacy and Security” menu.

![chrome://settings/privacy](https://s3.ap-northeast-1.amazonaws.com/wraptas-prod/spir-support/2e036ca3-57d1-4541-a403-334dac5f3db4/f8506c3eba1990c7255ac1bfffa79b6a.png)

 chrome://settings/privacy

 

Navigate to “Cookies and other site data,” and select “Allow all cookies” under the general settings to connect Spir.

\*You won’t be able to connect Spir if “Block third-party cookies” is selected.

![](https://s3.ap-northeast-1.amazonaws.com/wraptas-prod/spir-support/e8011ee0-66fa-421e-a99b-7936ec290994/1c41b6c3b1a905f996486016b66de6ca.png)

 

### Admin permissions on Google Workspace/Microsoft 365

If Google Workspace/Microsoft 365 administrators are restricting connections between third-party services and Google/Microsoft accounts as security measures, ask the administrator for permission to connect Spir.

 

- [Getting started](https://help.spirinc.com/en/getting-started?hsLang=en#main-content)

    - [Initial settings](https://help.spirinc.com/en/getting-started?hsLang=en#initial-settings)
    - [Scheduling via Spir](https://help.spirinc.com/en/getting-started?hsLang=en#scheduling-via-spir)
- [Admin settings](https://help.spirinc.com/en/admin-settings?hsLang=en#main-content)

    - [Settings](https://help.spirinc.com/en/admin-settings?hsLang=en#settings)
    - [Payment and billing](https://help.spirinc.com/en/admin-settings?hsLang=en#payment-and-billing)
- [Freqently asked questions](https://help.spirinc.com/en/freqently-asked-questions?hsLang=en#main-content)

    - [Calendar](https://help.spirinc.com/en/freqently-asked-questions?hsLang=en#calendar)
    - [Templates](https://help.spirinc.com/en/freqently-asked-questions?hsLang=en#templates)
    - [Notification](https://help.spirinc.com/en/freqently-asked-questions?hsLang=en#notification)
    - [Connecting external services](https://help.spirinc.com/en/freqently-asked-questions?hsLang=en#connecting-external-services)
    - [Security](https://help.spirinc.com/en/freqently-asked-questions?hsLang=en#security)
    - [Account/Team](https://help.spirinc.com/en/freqently-asked-questions?hsLang=en#account-team)
- [Calendars](https://help.spirinc.com/en/calendars?hsLang=en)
- [Templates](https://help.spirinc.com/en/templates?hsLang=en)
- [Notification](https://help.spirinc.com/en/notification?hsLang=en)
- [Connecting external services](https://help.spirinc.com/en/connecting-external-services?hsLang=en)
- [Other usage](https://help.spirinc.com/en/other-usage?hsLang=en)
- [Troubleshooting](https://help.spirinc.com/en/troubleshooting?hsLang=en#main-content)

    - [Sign up / Sign in](https://help.spirinc.com/en/troubleshooting?hsLang=en#sign-up-sign-in)
    - [Calendars](https://help.spirinc.com/en/troubleshooting?hsLang=en#calendars)
    - [Scheduling](https://help.spirinc.com/en/troubleshooting?hsLang=en#scheduling)
    - [Notification](https://help.spirinc.com/en/troubleshooting?hsLang=en#notification)
- [Incident History / Others](https://help.spirinc.com/en/incident-history-others?hsLang=en)
- [For Recipients of the Spir Link](https://help.spirinc.com/en/for-recipients-of-the-spir-link?hsLang=en)

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